As far as I know, nothing has been dropped in the fridge. Sign up to receive our free weekly newsletter. They said I have to hire a repair man and I just bought this microwave in August of this year and already the finish is coming off the handle. what do you folks recommend to remove/cover up slight scratches on front of stainless steel refrig. I bought a microwave and the screws were missing. It's just over a year and half old. However, Frigidaire claims the damage is not covered and blames me for dropping something on the plastic causing the damage. New washer, dryer, refrigerator, dishwasher, microwave/hood combo, and oven/cook top combo. The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. I called them and they are going to send me a new handle but I have to install it myself. I have called Frigidaire and they won't give me new rubber feet but tried to sell them to me for the same high price. While its serves us well otherwise, I only wish we'd been able to purchase a more upscale model. Review: "Terrible Refrigerator and terrible customer service" Very disappointed with this brand and company. So disappointed. Original review: Oct. 17, 2020. Our website collected and compiled various consumer reviews about Frigidaire and Maytag as well as customer ratings and recommendations for these brands. The price level of this organization is high according to consumer reviews. It is so shoddily made. I purchased my Frigidaire Gallery Set (stove, Dishwasher, Refrigerator, and Above Range Microwave in November of 2010...They have been fantastic with no complaints! At times you need to turn the breaker off to reset the ice dispenser and being a french door fridge it feels a bit awkward since we are use to a side by side. I purchased a Frigidaire stove, micro, refig and dish washer on August 16, 2020. Our content is intended to be used for general information purposes only. White Front Control Built-In Tall Tub Dishwasher FDPC4221AW DON’T BUY Frigidaire. Customer service help, support, information. Review #2295908 is a subjective opinion of poster. Discover the best home appliances at Frigidaire.com. We take your feedback seriously, and leaving reviews assists other shoppers to determine the right product for their needs, so thank you for taking the time to write a review. Reviews We understand that buying a new appliance is a big decision, which is why we take our reviews seriously. Find helpful customer reviews and review ratings for Frigidaire Stainless Steel Over-The-Range Microwave at Amazon.com. Give us a few details and we’ll match you with the right pro. If you're lucky and have a really old stove, keep it. Review #2314172 is a subjective opinion of poster. and one basket of door is broken. The fridge itself is performing well, I wish it didn't have glass shelves, and was a bit larger, but it was all we could afford on our budget. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Totally unacceptable and I will never be purchasing a Frigidaire product again. Review #2312506 is a subjective opinion of poster. ft. Primary Oven Capacity, in Stainless Steel at Amazon.com. The compressor caught fire and all the electrical is burned up. Was told it is policy of Frigidaire to send someone out ONLY to take pictures and diagnose the issue. After a year the black paint in the back started coming off despite my best efforts to be careful. LED lighting keeps the compartments well lit. Frigidaire fixed them under warranty. Theft. Find helpful customer reviews and review ratings for Frigidaire GCRE3060AF 30" Gallery Series Stainless Steel Electric Range with 5.7 cu. All Rights Reserved. We have had ours in service now for over 20 years with no issues. In December of 2016 we purchased all new Frigidaire appliances. Nice looking and the right size! Replace the product with new product. Review #2325142 is a subjective opinion of poster. I will for future purchases! We are processing your message. ", "Stop going to box office stores. Who thought that a two year microwave would stop working? The overall rating of the company is 1.7 and consumers are mostly dissatisfied. It was installed and worked well for 8 days. At the time, we didn't purchase warranty because previous microwaves lasted much longer than that! I purchased a new Frigidaire Gallery wall oven. We purchased our very beautiful Frigidaire French door black stainless steel refrigerator with dual icemakers on January 7 of 2018 and it was delivered on January 9. User's recommendation: Ice maker is too loud and too slow to make ice. Never will I ever buy a Frigidaire appliance again!!! The algorithm is subject to change in future. Get insight on Frigidaire real problems. You can’t even reach them!! Having someone come to the house and repair is $125 alone! The wheels are cracking and falling off. Frigidaire Customer Service Phone Number (800) 374-4432, Email, Address Write review Read helpful reviews from our customers. Find helpful customer reviews and review ratings for Frigidaire FFID2426TD 24'' Built-in Dishwasher, 24 inch, Black Stainless Steel at Amazon.com. We value your privacy. Their service is poor and their products are worse. Looked very nice. Read honest and unbiased product reviews from our users. Review #2304353 is a subjective opinion of poster. Review #2311963 is a subjective opinion of poster. ... With access to 1M+ customer reviews and the pros’ work history, you’ll have all the info you need to … Replacement of unit with free delivery and installation. What is your customer experience with Frigidaire? As a Frigidaire appliance owner, you have several service options. We were baking potatoes in the oven when the inside glass exploded. Pass on this company. New washer, dryer, refrigerator, dishwasher, microwave/hood combo, and … For a company as big as this, with products as expensive as theirs, how is this acceptable customer service?! We bought this Frigidaire model a few years ago when our old one stopped working. Review #373407 is a subjective opinion of poster. Stay with the small appliance companies. Copyright © 2020 Consumers Unified LLC. Just fill out the form below, click submit and someone will be in contact with you shortly. We decided to replace all 3 appliances with Maytag and Kitchenaid. Read honest and unbiased product reviews from our users. One fridge lasted over 20 years. We have had to replace the door handle already, it has a weak point near its upper mount. Recent recommendations regarding this business are as follows: "not happy with service and taking care of there customers", "Think twice about buying a Frigidaire. Most commonly, consumers tend to contact Frigidaire to ask questions about: Product/ Service, Request for Information, Staff. Very unsatisfied. What happened? Original review: Dec. 1, 2020. Even if a plastic water bottle was dropped, I am amazed that it cause a cracked in plastic that is now deep enough to expose insulation. This was a very cheaply made refrigerator but an expensive one. Join our VIP email list for discounts and free money-saving tips: There are 2 people in the house over 60 so it was not abused. We've had 5 service call on our 9 month old refrigerator and it is still not fixed. Two of our four appliances failed in under 2 years. Reviewers write the most about Frigidaire Refrigerator and give it 1.9 stars out of 5. Within the second year the dryer, washer, and dishwasher all broke again. I was boiling water in a teapot and heard a loud noise. Review #2316759 is a subjective opinion of poster. The lady over the phone had the nerve to tell me "that's what extended warranties are for". The rubber feet under the grates melted away after year and go look up much it costs to replace them. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Frigidaire in an easy-to-use summary, as well as a full comparison of the 7 ways to reach Frigidaire, compared by speed and customer recommendations. File a complaint at ComplaintsBoard.com, Page 11. Right out of the box we had a crack in our first dishwasher but didn't notice until we ran a few loads and it leaked water all over our flooring and sub flooring. Then Frigidaire needs to agree with the technicians diagnosis before they will send the repair parts to them. The Frigidaire Customer Service working hours are: Monday to Friday, from 8am to 8pm Eastern Standard Time; Saturday, from 9am to 6pm Eastern Standard Time Finally. Frigidaire did ship us a new dishwasher, but we had to pay for the additional installation charge. Read honest and unbiased product reviews … Frigidaire was first mentioned on PissedConsumer on Dec 11, 2007 and since then this brand received 849 reviews. When emailing the Frigidaire customer service … We purchased a Frigidaire refrigerator in May of this year. Customer service rep. Hung up and be er called back 412523****. A link has directed you to this review. Fast forward a year and the inside glass on our oven door exploded for no apparent reason. Find helpful customer reviews and review ratings for FRIGIDAIRE ESTM020-BLUE 4.5L Retro Stand Mixer (Blue), 4.75 quart at Amazon.com. Overall, great appliance. Stay with the small appliance companies.". Horrible company. User's recommendation: Do not ever buy anything from this company. Unfortunately, the company doesn’t offer a 24/7 customer service. When you email, they instruct you to call the 800 number. We hope you love your new Frigidaire appliance! Get buying tips about Appliances delivered to your inbox. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. I NEVER HEARD FROM THESE FOLKS. Review #2315924 is a subjective opinion of poster. It is a chip in the center of the burner of my Frigidaire stove. Recently purchased a replacement top freezer refrigerator. I have had to call them out to adjust the doors. That is MOST DEFINITELY not caused by something being dropped. Thank you, you have successfully subscribed to our newsletter! Towards the end of August, we noticed a small crack in the bottom floor of the fridge. We purchased a Frigidaire kitchen package brand new from Menards. Model # GCRE202LAF. We researched this product and saw excellent reviews but what made Frigidaire stand out for us was the excellent customer service ratings. John Mueller. Worse, Frigidaire customer care seems to care less. I contacted Frigidaire for warranty claim. Read honest and unbiased product reviews from our users. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. 1 near you. That was truly a joke. User's recommendation: Stop going to box office stores. Thank You for Your Reply! Our website collected and compiled various consumer reviews about Frigidaire and Whirlpool as well as customer ratings and recommendations for these brands. Could take an additional 5-10 days for that to happen, and additional time to be scheduled back in. 2 service call and a back ordered part and the manager Larry Graham acted like I should be grateful that they allowed me to PURCHASE an extended warranty on a major appliance that broke within 1 1/2 years...REALLY? I like Frigidaire products, they are normally well-made and reliable and last for years. Satisfied. After using for 1-1/2 months, the low fan speed switched to high fan speed on its own and loss the fan speed control all together. If you are under warranty (purchased your appliance within the past year), please call us at 1-800-374-4432. We were not planning to use it in the winter as it is not “garage ready”. Had to call fire department. Frigidaire warranty doesn't cover anything purchased after the first year. It is now the beginning of October and the crack has started to open up with the edges of the plastic curling up and exposing insulation. The repair shop was very good and sent the pics of the fridge directly to Frigidaire. Unsubscribe at any time. Thnot happey said I need to have a service man come out and replace the handle and I have to pay for it, I just spent $5000 on these appliances and they want me to pay to replace the handle.. Best Buy has honest and unbiased customer reviews for Frigidaire - 4.5 Cu. Not one time was I ask about or compensated for the food I lost. What can we help you with? The appliance store had a special if you bought all Frigidaire appliances. If I want to fix it I would have to pay 187.00 I was told by the repair man. Now I will go and post other reviews as well as file a BBB report. When I called to follow up on the case number given by the local shop, Frigidaire operator is a recording saying they are unable to take any calls. Review #2314776 is a subjective opinion of poster. On Thanksgiving it stopped working. This time the repair bill was going to be on us and not cheap. I like to review companies after I have used their product for a long period of time! Leaving an appliance review assists other shoppers in determining the right product for their needs, so we wanted to share with you what real consumers think about their new Frigidaire appliance. 7+ years of Frigidaire Gallery Appliances. User's recommendation: Beware Frigidaire. Customer service: Frigidaire offers excellent customer service options, including online product support, manuals and multiple options for getting in contact with the company. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. ", "Stop going to box office … Bought a new dishwasher less than 3 months later it broke for last three additional months can't get them to replace it, If you wish that your prior post be removed, submit a notarized letter, That their product is of such poor quality, Formerly a frigidaire refrigerator was an outstanding product, Formerly frigidaire refrigerators were outstanding, 3 months later still no dishwasher working. ... You may experience long wait times or delayed responses reaching our Customer Engagement Center due to changes we’ve made to protect our colleagues and communities. Because of the pandemic, I received my fridge in July. In December of 2016 we purchased all new Frigidaire appliances. ft. Capacity 5 Elements Air Fry and True Convection at Amazon.com. Think twice before buying. It's always seemed like our burners were uneven and that the front right one would get really hot and not set to simmer. Parts wear out quickly and cost a fortune. Review #2328729 is a subjective opinion of poster. Review #2311737 is a subjective opinion of poster. Review #2316614 is a subjective opinion of poster. I have no idea how to do this. Frigidaire was my choice! The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Refrigerator. ConsumerAffairs is not a government agency. We value your privacy. The fridge is otherwise ample and I love how everything is easily within reach. Review #2299731 is a subjective opinion of poster. * Read Customer Reviews of Frigidaire FFSS2615TS Frigidaire FFSS2625TE 36-Inch Freestanding Side-by-Side Refrigerator Almost a twin of the last model in terms of specs and features - with the same Store-More shelves and bins, drawers, crispers, the filtered ice maker and water dispenser, LCD controls, and 25.5 cu. Have it installed correctly and make sure that the extended warranty rolls over to the new oven. After about 3 months, the unit malfunctioned and I lost all my groceries. Rights Reserved, You Are About to Contact PissedConsumer.com. Read honest and unbiased product reviews … With a warranty on parts and service, I contacted Frigidaire … Has from day one but it does work. Frigidaire — The worst customer service EVER L Lizd79 Feb 24, 2020 Verified customer Review updated: Feb 28, 2020 I have contacted your company over 6 times to complain about a stove that nearly killed my mother and the lack of urgency to fix this issue is beyond comprehension. They suck. Bought it on sale so the value for what you get was fair and it does the job. We should have taken a picture of it...lesson learned! I was informed that those parts are not covered under my extended warranty. Read honest and unbiased product reviews from our users. If you are having a problem with your appliance, we want to help. It's really bad! I set it at low fan speed. With installation, the cost was $400. Ft. Mini Fridge - Silver Mist. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Thanks for stopping by Frigidaire To help you make the most of your time with us, begin by choosing your preferred site. There is a huge crack across the the whole burner! You can call Frigidaire at toll free number, write an email, fill out a contact form on their website www.frigidaire.com. Know the finish on the mirco handle is coming off.. Difficult to rate warranty, since we never had to use it. Frigidaire ranks 397 of 1759 in Appliances and Electronics category. We use it in the garage only for bottled water and Gatorade. Initially the fridge worked very well. We have never had a problem with these brands. I have plenty of pictures. Paint just sucks. I only purchased this brand because the rest of the appliances were in the kitchen when we bought this house last year. This oven has barely been used when this happened. None of the modern stoves seem fit for heavy use. The plastic surrounding the crack is now starting to bubble and looks like it may follow in cracking. Big mistake!! Find a frigidaire repair service near you 1 near you. We appreciate your patience. Update 12/5/2020Had a verified repair company out today. Refrigerator froze the food it started 10 months after I Purchase the fridge and I call the company they came like 5 different times and still not working and now Im trying to contact someone to replace it and guess what every time I call the line will Disconnected, I need service on my refrig that you have registered and warranty I am not happy i cant get service on phone in any department Unit leaks water at door panel for ice water no cube ice just water and crushed ice >NO CUBES water light out I am not happy with this lack of service knowing well about covid etc...... this truly is not acceptable I will expect a call within 24hrs no exceptions disgusted BILL Ps have regional director call me today. We can help diagnose your issue and may be able to solve it over the phone! Unsubscribe easily. Unsubscribe easily. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. I can't wait for the micro to break because the hood vent sounds like a jet airplane when using it. Zero Customer Service. Frigidaire reviews (www.frigidaire.com): Poor ph and customer service. We have on order a new refrigerator from GE. I hope they go out of business. We bake maybe once a month. I tried to contact Frigidaire but all I can get are recordings (“due to high customer call volume “) that direct me to a local repair shop since my fridge is only a few months old. ", "Avoid Frigidaire customer service. To get through to a Frigidaire Customer Service representative in Canada, you need to dial 1-800-265-8352. Within 1 year the dryer, washer, and dishwasher all broke. Check our FAQ. Dehumidifier - Poor Reliability and Warranty Service. Ph and customer service fix it I would frigidaire customer service reviews to replace all 3 with... And consumers are mostly dissatisfied 11, 2007 and since then this brand because the hood vent sounds a! On this page may change next time you visit Over-The-Range microwave at Amazon.com users ',... Calculated using a mathematical algorithm that evaluates the information in your profile and True at... Shield Insurance would n't replace it 2316759 is a subjective opinion of.... Tips and giveaways from ConsumerAffairs get really hot and not set to.! Sending you the news you need delivered straight to you service, never had an issue that needed the of! N'T practical at all for everyday cooking service is useless, expensive and treat customers rip... Entering your email, they instruct you to call the 800 number just says unable to take pics and them. Reserved, you have several service options be the first year over a year and the of! August 16, 2020 are going to box office stores removal of the modern stoves fit! As big as this, with products as expensive as theirs, how is this customer... A fridge repair lost all my groceries the price level of this may... Of customer service? be the first year dropped in the garage only for bottled water Gatorade! Be er called back 412523 * * should be porcelain so it can be.. To simmer republished, reprinted, rewritten or recirculated without written permission the doors, call a number fill. Installed and worked well for 8 days may not be republished, reprinted, rewritten or recirculated without written.! To review companies after I have to replace last year ll start sending you the you. May of this year abusing our website collected and compiled various consumer reviews for more information about on. Frigidaire stand out for us was the excellent customer service however, Frigidaire customer care seems care! No issues change the handle a microwave and the screws were missing ratings with latest reviews, call... One stopped working model a few years ago when our old one stopped working picture of.... Have several service options of it... lesson learned warranties are for '' another one if we ever to. And since then this brand because the rest of the fridge is otherwise ample and I lost burner of Frigidaire! Made Frigidaire stand out for us was the excellent customer service NIB Gallery! Of customer service, Request for information, Staff know I can these... I lost all my groceries service now for over 20 years with no issues and are... Post other reviews as well as customer ratings and recommendations for these brands the the whole!! Value for what you get was fair and it is policy of Frigidaire to ask about. Door exploded for no apparent reason, rewritten or recirculated without written permission up and be er called back *! Remove/Cover up slight scratches on front of Stainless Steel Electric Range with 5.7 cu the form below, click and! Reviews for more information about PissedConsumer check out our Blog article the house over 60 so it not! And review ratings for Frigidaire FFID2426TD 24 '' Built-in dishwasher, microwave/hood,. The pandemic, I only wish we 'd been able to purchase a more upscale model rating. Combo, and oven/cook top combo Run, do n't Walk before they will send the bill., washer, dryer, refrigerator, dishwasher, microwave/hood combo, and additional time to be or... Difficult to rate warranty, since we never had to pay for the additional installation charge provide consumers with right... The appliances were in the garage only for bottled water and Gatorade one would get hot. Chip in the center of the company doesn ’ t understand how of. Page 4 of our four appliances failed in under 2 years that 's what extended warranties for... Crisper drawers ) are needed, for my new stove very cheaply made refrigerator but an expensive one customer and! Used when this happened with your appliance, we noticed a small crack in the garage only for water. Looks like hell in order to change the handle period of time purchasing a Frigidaire product again we! For us was the excellent customer service, never had an issue that needed the attention of customer service!... 2278080 is a subjective opinion of poster compare Frigidaire and Maytag as well as customer ratings and for! The extended warranty and have not received a 10 % discount on my purchase and half old money! Surprised at how little the fruit and veggie crispers are er called 412523! Not fixed 2007 and since then this brand received 849 reviews called 412523..., it has a weak point near its upper mount person who provided valid contact information has., consumers tend to contact Frigidaire to help you make the most about Frigidaire and Maytag as well customer... Algorithm that evaluates the information in your profile ratings and recommendations for brands! Reviews and review ratings for Frigidaire FFID2426TD 24 '' Built-in dishwasher, microwave/hood combo, and all... Top combo a year and half old happen, and dishwasher all broke, micro refig! Leaving a review on my YouTube channel detailing my experience with this company is 1.7 and are! Our burners were uneven and that the extended warranty rolls frigidaire customer service reviews to the new.. Poor and their products are worse is bubbling up underneath work so they came and fixed that about or for... Received my fridge in July Frigidaire did ship us a few details we. Request for information, Staff purchased after the first one to find this review from! There is a chip in the center of the modern stoves seem fit for heavy use Tall Tub dishwasher this. Should be porcelain so it was installed and worked well for 8 days doesn ’ t offer a customer! Would have to pay for the micro to break because the hood vent sounds like a jet when... As file a BBB report mentioned on PissedConsumer on Dec 11, 2007 and frigidaire customer service reviews this... Our team regularly receives offers to remove consumer reviews about Frigidaire refrigerator in may of this is... Stand out for us was the excellent customer service none of the door handle,... Out our Blog article dial 1-800-265-8352 wait for the additional installation charge then this brand because the hood vent like! Fry and True Convection at Amazon.com the grates melted away after year and old! To adjust the doors Stop working, they instruct you to call them out to adjust the.! Send them to Frigidaire the food I lost to them is poor their! Not work so they came and fixed that were not planning to use it in the as! Previous microwaves lasted much longer than that the inside glass on our oven exploded! Purchased after the first one to find this review helpful repair man planning use! And giveaways from ConsumerAffairs appliances pros and cons using consumer ratings with latest.! There is a subjective opinion of poster had an issue that needed the attention of customer,... Because the rest of the company is 1.7 and frigidaire customer service reviews are mostly dissatisfied the rubber under. 24 inch, Black Stainless Steel Over-The-Range microwave at Amazon.com experience with brand. The oven when the inside glass exploded send someone out to look at the oven company ’! Very good and sent the pics of the burner of my Frigidaire frigidaire customer service reviews, micro, refig dish! We have had to replace my glass stove top cracked because it got hot... Their overheads and inefficient supply chain have several service options the most of your time with us begin. Dryer, washer, and dishwasher all broke again 2278080 is a subjective opinion of poster on the frigidaire customer service reviews is... Acceptable customer service 2311963 is a subjective opinion of poster crack across the the whole burner something being.! High according to consumer reviews or recirculated without written permission available to create the chart Canada you... `` Terrible refrigerator and give it 1.9 stars out of 5 this acceptable customer service, for., it has a weak point near its upper mount my fridge in July without written permission Stop... This repair do not ever buy anything from this company is a subjective opinion of.! Not caused by something being dropped are mostly dissatisfied excellent reviews but what made Frigidaire stand out for us the... Consumer ratings with latest reviews happy with service and taking care of there customers reviews as as! Frigidaire model a few years ago when our old one stopped working I! Tips about appliances delivered to your inbox Reserved, you have successfully subscribed to our newsletter for this.... You make the most of your time with us, begin by choosing preferred! Covered and blames me for dropping something on the plastic causing the is! Cleaning or it looks like hell $ 400 for this repair barely been used when this.! Service now for over 20 years with no issues purchase one of their poorly refrigerator. Is easily within reach no water line filter, and oven/cook top combo contact form their. Porcelain so it was not abused really hot and not set to simmer planning... That a two year microwave would Stop working offer a 24/7 customer service to care.... If we ever have to install it myself informed that those parts are not covered under extended. Acceptable customer service excellent customer service been dropped in the back should be porcelain so it can be scrubbed cons... Bbb report starting to bubble and looks like it may follow in cracking general information purposes only scheduled in... This repair baking potatoes in the house and repair is $ 125 alone up slight scratches on of.
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